GETBATS must be the last link you clicked before making your purchase. If other website links are clicked after clicking through GETBATS, your rebates will not be tracked.
Do not switch in and out in-between websites/apps after starting your Shopping Trip via GETBATS.
Do not close the app until the Order Confirmation page is fully loaded.
Please return to GETBATS and click through the merchant again if you wish to make a new transaction from different stores. (E.g. if you are making 2 separate transactions from the merchant, you are required to click through GETBATS 2 times, each time before a new purchase is made )
General Terms & Conditions
Rebate is calculated excluding all taxes, shipping charges, discounts, promo code applied, gift card purchase, e-wallet top ups, credits utilized, service charges, points redemption etc.
Returns, exchanges and cancellations will not be awarded with rebates.
Some values may not be reported accurately. If so, the final amount will be amended upon confirmation of rebates if necessary.
Rebates will be tracked and reflected in 1 to 3 days.
Instant rebates will be credited after merchant’s cooling off period, typically within 7 days to 45 days.
Instant rebates are eligible for selected merchants only, otherwise, the rebates will be credited after full validation period (75 - 90 days).
Rebates will be paid on legitimate transactions only.
Limited amount of instant rebates allocated by GETBATS, instant rebates will be automatically converted to normal rebates once the amount allocated is fully claimed.
Accounts that engage in fraudulent orders/activities, such as gaming or cheating the system will be banned and all rebates forfeited.
If your purchase is in foreign currency, there may be a slight discrepancy in your purchase total due to currency exchange.
Whilst the vast majority of transactions from merchants track successfully, occasionally a transaction may not get reported. If you believe this to be the case, please submit a 'Missing Rebate' query within 30 days of the transaction, as we will be unable to chase up older claims.
Please note that some merchants may not be forthcoming with untracked rebates. We endeavour to chase untracked rebates but reserve the right to halt enquiries at any time.
GETBATS's ability to pay rebate on an order is dependent on the Merchant paying GETBATS first. Unfortunately, at times for various reasons, the Participating Merchant does not recognise an order as valid and as such would not pay GETBATS for it. While we typically seek to make a case before the Merchant for payment, unfortunately, we are unable to credit rebate unless and until such payment is received.
GETBATS reserves the right to make changes to this Terms & Conditions without prior notice.
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